Loyalty trends and best practices

IRCE 2013 Recap

by Tiffany Go
June 13, 2013

We also gathered some reflections from the team...... Read more

IRCE 2013 - Day One & Two!

by Tiffany Go
June 06, 2013

The first couple of days at IRCE have been a flurry of activity -  lots of running around, getting set up, and settled in. Even with the craziness, the team is having a blast soaking up the energy and excitement of the conference. So far, we have had lots of lively and informative discussions about ecommerce and its challenges and opportunities. The topics that seem to be front and center in many retailers and vendors minds alike are mobile, content, and the omni-channel experience.... Read more

Bringing Next Generation Loyalty to IRCE 2013

by Tiffany Go
June 03, 2013

Tiffany GoFor the 500friends team, June marks the arrival of summer as well as an event we look forward to every year - IRCE!... Read more

500friends Selected as a 2013 Red Herring Top 100 Finalist

by Tiffany Go
May 29, 2013

The team at 500friends works tirelessly to innovate and deliver the very best loyalty solutions for retailers, so we consider it a great honor when we are recognized. We are proud to announce that Red Herring recently chose 500friends as a finalist for the 2013 Top 100 North America award. This... Read more

The Omnichannel Experience – Redefining the Retail Landscape: Part 3 of 3

by Dave Louie
May 16, 2013

Dave LouieIn this final post in the series, as promised, we’ll paint a picture of how a prototypical omnichannel retailer would incorporate a loyalty program into an integrated customer experience.... Read more

The Omni-channel Experience - Redefining the Retail Landscape: Part 2 of 3

by Dave Louie
May 08, 2013

In our first post, we reviewed the challenges of omni-channel retail and presented a framework for analyzing omni-channel loyalty.  In this post, I'll show how a loyalty program can help solve the challenges of an omni-channel retail environment and provide best practice... Read more


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