Partnering to achieve your loyalty objectives
500friends is committed to demonstrating a material increase in the profitability of your customer relationships.
Our process
We are a dedicated partner at every stage
Our services model supports your loyalty goals with engagement and deliverables through the four phases of loyalty program management.
Loyalty-services-our-process
  • Discovery
  • Program Structure Design
  • Financial Modeling
  • Communications Strategy
  • Customer Experience Strategy
  • Full Creative Services
  • Creative & Brand Review
  • Systems Integration
  • Custom Development
  • Functional Design Specs
  • Custom Reporting
  • Refresh Strategy
  • Testing Design & Methods
  • Primary & Secondary Research
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